Welcome to the Information Website for the Halcom v. Genworth Life Insurance Class Action Settlement

PLEASE BE ADVISED that some individuals have received scam letters purporting to offer services related to class action settlements in return for money. There is no need to pay any company to participate in this Settlement.

What should I do if I receive such a communication?
Do not respond. Do not provide any personal information. Do not make any payment.
Who will send Settlement communications to Class Members?
Only Epiq (the Settlement Administrator), Class Counsel, and Genworth will send Court-approved Settlement communications. Neither Epiq nor Class Counsel nor Genworth will ask you to pay money to participate in the Settlement.
What should I do if I receive a communication about the Settlement from someone or from a company other than Epiq, Genworth, or Class Counsel?
You should carefully review anything purporting to be a Settlement-related communication from any other person or company. You can disregard solicitations that ask for payments to participate in this Settlement.
If I have questions about a Settlement-related communication, who should I contact?
Please call Epiq at for 1-800-664-4267, Class Counsel at 1-800-851-7783, or Genworth Customer Service at (800) 456-7766.

Update: On June 28, 2022, the Court issued an Order granting Class Counsel’s Fee Petition and granting in part, and denying in part Objectors’ Fee Petition, and a Memorandum Opinion in support of those Orders and of the Order granting Final Approval of the Second Amended Class Action Settlement Agreement.

On June 28, 2022, the Court issued a Final Judgment and Order of Dismissal with Prejudice granting Final Approval to the Second Amended Class Action Settlement Agreement, granting the Parties’ Joint Motion to Approve Settlement with Objectors, and overruling or denying as moot all objections to the Settlement filed in this Action. The Court issued an Amended Final Judgment and Order of Dismissal on June 29, 2022.

Copies of the Court’s Orders and Memorandum Opinion are available in the Documents section of this website.


If you own a PCS I or PCS II long-term care insurance policy issued by Genworth Life Insurance Company or Genworth Life Insurance Company of New York, you may be part of a class action settlement. Genworth has agreed to settle a proposed class action involving certain PCS I and PCS II long-term care policies.

A proposed settlement has been reached between the Parties in the Halcom, et al. v. Genworth Life Insurance Company, et al. class action lawsuit pending in the United States District Court of the Eastern District of Virginia (the “Class Action”), and on August 30, 2021, the settlement was granted preliminary approval by the Court supervising the lawsuit.

The purpose of this website is to describe the Class Action, to inform Class Members of the proposed settlement terms, and to inform Class Members of their potential rights and options in connection with the settlement.

In January 2021, four Policyholders brought a lawsuit on behalf of a class alleging that Genworth should have included certain additional information in letters sent to Genworth PCS I and PCS II Policyholders about premium rate increases. Genworth denies all allegations and maintains that its disclosures to Policyholders were reasonable, appropriate and truthful.

Pending final Court approval and subject to certain conditions, impacted Policyholders may receive certain disclosures and policy options, including potential payments or credits. If you are a Class Member, you may be entitled to obtain this relief, and you may have other rights relating to the proposed settlement.

Because the rights of Class Members may be affected, it is extremely important that you read this website carefully.


Your Legal Rights and Options in This Settlement
Do Nothing If you do not oppose the settlement of the lawsuit, then simply do nothing. You do not need to return an Opt-Out Form and do not need to send any documents to the Settlement Administrator. IF YOU DO NOTHING, YOU WILL BE BOUND BY THE TERMS OF THE SETTLEMENT, INCLUDING THE RELEASE. If you do nothing, you will not have the right to pursue your own action for the claims covered by the Class Action Release. If the Settlement Agreement is finally approved by the Court, you will then be sent another correspondence with options to elect to receive benefits under the Settlement Agreement.
Exclude Yourself If you do NOT want to be bound by the Settlement Agreement and wish to retain the right to proceed against the Defendants on your own as to the claims that were alleged, or that have a reasonable connection with any matter of fact set forth in the Class Action, subject to any defenses that may be available to the Defendants to any claims you may have, including, but not limited to, statutes of limitation and statutes of repose, then you must notify the Settlement Administrator that you wish to exclude yourself from the Settlement Agreement and the Class.
Object If you want to remain in the Settlement Agreement and be bound by its terms, but you oppose any aspect of the Settlement Agreement, or Class Counsel’s application for an award of fees and expenses, you may object to the Settlement Agreement.
Go to a Hearing A court hearing concerning the fairness of the settlement will be held on February 9, 2022, at 10:00 a.m. EST at the following address: The Spottswood W. Robinson III and Robert R. Merhige, Jr., Federal Courthouse, 701 East Broad Street, Richmond, VA 23219, Richmond Courtroom 7400 to determine whether the settlement should be given final approval by the Court. You are not required to attend the hearing in order to participate in the settlement.